Billing, Invoicing & Payment Info
Billing, Invoicing & Payment Info
Notes about our invoicing process:
- Be sure to get your organization's bookkeeper setup in the Site Manager. (See FAQ #3)
- All your invoices will be sent via email.
- You will receive these invoices 15 days prior to the due date, on the due date and 15 / 30 days after the due date.
- Once your invoice has been paid AND your payment has been processed, you will no longer receive this email.
- You can pay your service fees for FaithWebsites monthly, bi-monthly, quarterly, semi-annually or annually. If you choose pay annually, you will receive a discount off the normal monthly rate.
- Payments can be made:
- Via postal mail with a check (please include a hard copy of your invoice with your payment) - Recommended
- Online with an eCheck or ACH (no fees) - Recommended
- Online with a Credit Card
- If you want to see the status of your payments or print out an old, current or future invoice, you can log into the admin area of your site and click on Account Information, Invoices link on the top right side of the page.
IMPORTANT INFORMATION
Failure to pay 2 months worth of invoices will result in the disabling of your website until you are up-to-date with ALL payments.
If we do not hear from you within an additional 3 months (5 months total) your account and website will be completely deleted from our system. (There is NO WAY to recover anything within your site and account after the deletion).
More Questions? Email our Billing Department